COVID-19 Information

PBC COVID-19 Updates: Executive & Local Orders


We encourage everyone to visit Palm Beach County’s website for the latest updates regarding COVID-19 and to view the most recent Executive & Local Orders.


Palm Beach County Operations Update on Coronavirus - Sunday, March 29, 2020

COVID-19 Press Briefing Summary #8, March 29, 2020

Small Business Administration (SBA) Webinars and Workshops: March 29 - April 4, 2020

Palm Beach County Animal Care and Control Urges the Community to Foster or Adopt a Pet Online

COVID-19 Update All Palm Beach County Parks and Recreation Facilities Closed 

Biking or walking is encouraged! Maintain social distancing (6 feet apart) and avoid groups.

Staying in Touch with Palm Springs!

Don’t miss out on the Village’s Alert Center. This will provide you with information from every department, job postings, utility alerts, etc.

Share this news with other Village friends and residents by asking them to sign up for Village News!

Palm Beach County Testing Site Information:

Telephone registration and appointment scheduling for COVID-19 testing will begin on Monday, March 30th from 8:00 am to 5:00 pm. 

Individuals requesting testing will be approved through telephone screening conducted by The Healthcare District of Palm Beach County.

Health Care District of Palm Beach County testing line: (561) 642-1000

On-site testing (swab sample collection) will begin on Tuesday, March 31st at the FITTEAM Ballpark of the Palm Beaches. 

Pre-approval and appointments are required.


Village of Palm Springs Notice of Regular Meetings

Village meetings will include online public participation as part of our effort to engage the public and prevent the potential spread of COVID-19.

Until further notice, the Village of Palm Springs will conduct meetings via Communication Media Technology (“CMT”). The use of CMT will allow us to have meetings as necessary during the pending COVID-19 pandemic. Following the direction of Governor Ron DeSantis and the Florida Health Department to avoid large in-person gatherings and promote social distancing, the following specific information is provided as to meetings: 

(1) The meetings will be held at Village Hall, 226 Cypress Lane, Palm Springs, Florida. A physical access point will be Village Hall Council Meeting Room (Council Chambers), which is normally open to the public. In keeping with social distancing and limiting gatherings to less than ten (10) persons, once a physical access point reaches capacity, another physical access point will be opened to the public. 

a. Persons interested in attending the meeting may go to Village Hall to an available physical access point.

b. Interested persons may also access the meeting agenda online at www.vpsfl.org or via teleconference. Interested persons are encouraged to utilize these alternative access points in keeping with social distancing. After the meeting, the audio recording will be available by contacting the Office of the Village Clerk.  

c. If interested persons need more information, they may contact the Office of the Village Clerk at 226 Cypress Lane, Palm Springs, FL; email: kwynn@vpsfl.org or call the Office of the Village Clerk at (561) 965-4010. 

 d. In order to address the concerns with the COVID-19, for this Meeting, public comment will be handled as follows: If an interested person desires to provide public comment, all comments must be directed to the Village Clerk before the meeting at the above provided physical address via e-mail or telephone. The Village will receive such public comment up to fifteen (15) minutes before the start of the meeting. If timely received by the Office of the Village Clerk, the Village Clerk will read the public comment at the meeting. 


Coronavirus Call Center Information

The Florida Department of Health has established a dedicated coronavirus call center at 1-866-779-6121 that is available 24 hours a day seven days a week, as well as a dedicated email address at COVID-19@flhealth.gov which the public can use for questions or clarifications on issues related to the coronavirus.


For additional information regarding coronavirus, please visit www.coronavirus.gov or www.floridahealth.gov.

CDC recommends individuals and families follow everyday preventive measures:

  • Stay home when you are sick with respiratory disease symptoms.
  • Cover coughs and sneezes with a tissue, then throw it in the trash can.
  • Wash hands often with soap and water for at least 20 seconds.
  • If soap and water are not available, use an alcohol-based hand sanitize with 60%-95% alcohol.
  • Routinely clean frequently touched surfaces and objects.

 From the Palm Beach County Emergency Management Office:

The Palm Beach County Department of Emergency Management continues to monitor the status of the Coronovirus (COVID 19) and will update information to our partner agencies as it becomes available. For further information, visit the Center for Disease Control and Prevention (CDC) website.

As the Village of Palm Springs receives additional information, we will communicate it to you.


**** Please note PZB is now only accepting credit card payments (no checks/cash)

PRESS RELEASE #3 - COVID-19 UPDATE 

Village of Palm Springs

Monday, March 23, 2020

______________________________________________________________


The Village of Palm Springs is continuing to coordinate with all of our community partners while closely monitoring the COVID-19 situation for our area. As a result, Village staff is continuously assessing and adapting emergency plans for COVID-19 and is implementing mitigation strategies to slow the transmission of the disease, in particular to protect individuals who have an increased risk for severe illness, including the elderly and those with underlying health conditions, as well as the healthcare of critical infrastructure workforces.

Village lobbies will continue to be closed until further notice. Below you will find further updates specifically for our Planning, Zoning, and Building Department and Utility Billing Office. 

Customers wishing to meet and/or conduct business should contact the specific department within the Village via phone or email. Below is a list of departments and contact information as well as information on services that will be provided during this time.

Planning, Zoning and Building: Telephone (561) 965-4016 or E-mail: permits@vpsfl.org

 Effective Tuesday, March 24, 2020, PZB is moving to electronic plan review for minor permits – the process will be finalized this week.

Staff will continue to be available Monday – Friday, from 7:30am to 4:30pm, to provide information and/or answer questions regarding services.

A Pick-Up Box and Drop-Off Box have been provided outside of the PZB door. All submittal paperwork will remain untouched in quarantine for 3 days and will be processed in the order received. Permit and review fees may be paid via telephone with a credit card, or check payment in a sealed envelope.

Permits will be issued by appointment. Permit Cards will be left in the Pick-Up Box for a 3-hour window based on the timeframe scheduled with Village staff. All fees must be paid in full by time of issuance of permit. (Minor permits may be eligible for electronic issuance.)

Our inspections services are as normal. Inspectors are to ask the client if anyone in the home has been sick, ill or not feeling well if the answer to any of these questions are yes, the inspection will be canceled. We ask our clients not schedule an inspection if anyone in the home is sick, ill or not feeling well. We have instructed all staff to follow the CDC guidelines on hand washing and social distancing of 6 feet. If a resident would like to cancel their inspection, they may do so, but will be responsible to reschedule at a later date. We will extend any expired permits for the foreseeable future based on either the inspector or customer not feeling safe about having contact.

Important Numbers for PZB Department:

Inspection Services, call (561) 434-5092 

Permitting Services, call the below telephone numbers or E-mail: permits@vpsfl.org:

  • (561) 965-4016
  • (561) 434-5089
  • (561) 434-5091
  • (561) 434-5088

Business Licenses Payment and/or Information, call (561) 434-5087 or E-mail: permits@vpsfl.org.

Zoning / Planning services and/or information, call (561) 434-5090 or E-mail: permits@vpsfl.org.

General Inquiries and all other services and/or programs, please call (561) 965-4016 or E-mail: permits@vpsfl.org.

Public Service Department - Utility Billing: Telephone: (561) 965-5770 or E-mail: utilities@vpsfl.org

Effective Tuesday, March 24, 2020, the Public Service Department’s Utility Billing staff will no longer accept appointments and will continue to operate the drive-through window as a viable alternative. Other available options include telephone (561-965-4010), email (utilities@vpsfl.org), Pay Online (www.vpsfl.org) and/or payment drop-box (located on the west side of Village Hall). To establish a new utility account, or to transfer service, you may contact us at (561) 434-5097 or via email.

Staff will continue to be available from 7:30 am to 5pm to answer any question you may have regarding Village utility issues (i.e., water and sewer issues, etc.)

For all utility emergencies, call (561) 635-4535 (No E-mail). Utility staff will be available for all emergency calls 24 hours per day, 7 days per week

Establish a new utility account or transfer service, call (561) 434-5097 or E-mail: utilities@vpsfl.org

Please Note: All utility customers are requested to utilize our on-line payment system (visit www.vpsfl.org) and/or the payment drop-box (located on the west side of Village Hall) for all utility payments during this time period. Additionally, drive-thru services are available for customer account balance inquiries, utility payments and/or cancellation of utility service during this time period

*The Village will not be assessing any late fees during this time period.

Public Service Department – Public Works – Telephone: (561) 304-4610 or E-mail: jschmitz@vpsfl.org 

All solid waste, recycling, vegetation and bulk pick-up services are planned to continue its normal schedule during this time period.

Staff will be available from 7am to 3:30 pm to answer any question you may have regarding Village public works issues (i.e., road/street issues, sidewalks, drainage, etc.)


Public Service Department – Water & Sewer: Telephone: (561) 965-5770 (Non-Emergency) or (561) 635-4535 (For all After-Hours Emergencies) or E-mail: utilities@vpsfl.org

Staff will be available from 7:30 am to 5pm to answer any question you may have regarding Village utility issues (i.e., water and sewer issues, etc.)

For all utility emergencies, call (561) 635-4535 (No E-mail). Utility staff will be available for all emergency calls 24 hours per day, 7 days per week

Library - Telephone: (561) 965-2204 or E-mail: smanner@vpsfl.org  

Reference and Reader’s Advisory Services – Monday – Friday - 9am - 6pm

Curbside Customer Service – Monday – Friday – 9am – 6pm

*Please note that all Library services are by available by appointment only during this time period.

Parks & Recreation – Telephone: (561) 964-8820 or E-mail: jlucas@vpsfl.org  

Staff will be available from 8am to 5 pm to answer any question you may have regarding Village special events, performances, programs, classes, athletics, clinics, rentals, camps, etc.

Police: Telephone: (561) 968-8243 (Non-Emergency) or 911 (For all Emergencies)

Call the above for all non-emergency requests and/or information (i.e., records, evidence, code enforcement issues, etc.) through our non-emergency line. Appointments will be generally be available from 8am to 4:30pm during this time period.

If there is a need for a Police Officer (for non-emergencies), call the above non-emergency number and an Officer will be available 24 hours per day, 7 days per week

If there is a need for a Code Enforcement Officer, call the above number and a Code Officer will be available various times, 7 days per week

For all emergencies, call 911 (No E-mail). Police Officers will be available for all emergency calls 24 hours per day, 7 days per week

 The Village intends to maintain regular working schedules during this time period and Village staff will be available to communicate and assist with the public. All Village residents, businesses and customers are encouraged to communicate with Village staff either by E-mail and/or telephone (561.965.4010). Village contact information may be found on the Village’s website – www.vpsfl.org.

*The Village will continue to monitor the COVID-19 situation and we will evaluate all of our future public events and meetings as more information is presented. Thus, this timetable may be amended/updated and additional events/programs/meetings may be postponed or canceled.*

 We thank you for your understanding and continued patience during this difficult time. We will continue to monitor the situation and take necessary action to provide the help to protect our community and employees.

For any updates, please visit our website at www.vpsfl.org and please continue to check our COVID-19 page for continuous updates.

___________________________


The Village of Palm Springs reminds everyone that the Florida Department of Health has established a dedicated COVID-19 (coronavirus) call center at 1.866.779.6121 that is available 24 hours a day seven days a week, as well as a dedicated E-mail address at COVID-19@flhealth.gov, which the public can use for questions or clarifications on issues related to the coronavirus.

For additional information regarding coronavirus, please visit: www.cdc.gov/coronavirus or www.floridahealth.gov.

___________________________

 

Contact:        Ashley Saingilus, Senior Administrative Manager

Department:  Village Manager’s Office

Telephone:    561.434.5081

E-mail:          asaingilus@vpsfl.org

Date:            Monday, March 23, 2020

PRESS RELEASE #2 - COVID-19 UPDATE 

Village of Palm Springs

Wednesday, March 18, 2020

______________________________________________________________

The Village of Palm Springs is continuing to coordinate with all of our community partners while closely monitoring the COVID-19 situation for our area. As a result, Village staff is continuously assessing and adapting emergency plans for COVID-19 and is implementing mitigation strategies to slow the transmission of the disease, in particular to protect individuals who have an increased risk for severe illness, including the elderly and those with underlying health conditions, as well as the healthcare of critical infrastructure workforces.

In an abundance of caution, effective tomorrow, Thursday, March 19, 2020, at 12PM (NOON), the Village of Palm Springs will close all lobbies and will operate by appointment only until further notice.

Customers wishing to meet and/or conduct business should contact the specific department within the Village via phone or email. Below is a list of departments and contact information as well as information on services that will be provided during this time.

Library - Telephone: (561) 965-2204 or E-mail: smanner@vpsfl.org  

Reference and Reader’s Advisory Services – Monday – Friday - 9am - 6pm

Curbside Customer Service – Monday – Friday – 9am – 6pm

*Please note that all Library services are available by appointment only during this time period.

Parks & Recreation – Telephone: (561) 964-8820 or E-mail: jlucas@vpsfl.org  

Staff will be available from 8am to 5 pm to answer any question you may have regarding Village special events, performances, programs, classes, athletics, clinics, rentals, camps, etc.

Police: Telephone: (561) 968-8243 (Non-Emergency) or 911 (For all Emergencies)

Call the above all non-emergency line for all non-emergency requests and/or information (i.e., records, evidence, code enforcement issues, etc.). Appointments will be generally be available from 8am to 4:30pm during this time period.

If there is a need for a Police Officer (for non-emergencies), call the above non-emergency number and an Officer will be available 24 hours per day, 7 days per week

If there is a need for a Code Enforcement Officer, call the above number and a Code Officer will be available various times, 7 days per week

For all emergencies, call 911 (No E-mail). Police Officers will be available for all emergency calls 24 hours per day, 7 days per week

Planning, Zoning and Building: Telephone (561) 965-4016 or E-mail: permits@vpsfl.org 

Staff will be available Monday – Friday, from 7:30am to 4:30pm, to provide information and/or answer questions regarding the following services. Please note an appointment is required for all services provided during this time period.

Inspection Services, call (561) 434-5092 or E-mail: permits@vpsfl.org

Permitting Services, call the below telephone numbers or E-mail: permits@vpsfl.org:

  • (561) 965-4016
  • (561) 434-5089
  • (561) 434-5091
  • (561) 434-5088

Business Licenses Payment and/or Information, call (561) 434-5087 or E-mail: permits@vpsfl.org.

Zoning / Planning services and/or information, call (561) 434-5090 or E-mail: permits@vpsfl.org.

General Inquiries and all other services and/or programs, please call (561) 965-4016 or E-mail: permits@vpsfl.org.

Public Service Department – Public Works – Telephone: (561) 304-4610 or E-mail: jschmitz@vpsfl.org 

All solid waste, recycling, vegetation and bulk pick-up services are planned to continue its normal schedule during this time period.

Staff will be available from 7am to 3:30 pm to answer any question you may have regarding Village public works issues (i.e., road/street issues, sidewalks, drainage, etc.)

Public Service Department – Water & Sewer: Telephone: (561) 965-5770 (Non-Emergency) or (561) 635-4535 (For all After-Hours Emergencies) or E-mail: utilities@vpsfl.org

Staff will be available from 7:30 am to 5pm to answer any question you may have regarding Village utility issues (i.e., water and sewer issues, etc.)

For all utility emergencies, call (561) 635-4535 (No E-mail). Utility staff will be available for all emergency calls 24 hours per day, 7 days per week

Public Service Department - Utility Billing: Telephone: (561) 965-5770 or E-mail: utilities@vpsfl.org

Staff will be available Monday – Friday, from 7:30am to 5pm, to provide information and/or answer questions regarding the following services. Please note an appointment is required for all services provided during this time period.

Establish a new utility account or transfer service, call (561) 434-5097 or E-mail: utilities@vpsfl.org

Please Note: All utility customers are requested to utilize our on-line payment system (visit www.vpsfl.org) and/or the payment drop-box (located on the west side of Village Hall) for all utility payments during this time period. Additionally, drive-thru services are available for customer account balance inquiries, utility payments and/or cancellation of utility service during this time period

*The Village will not be assessing any late fees during this time period.

 The Village intends to maintain regular working schedules during this time period and Village staff will be available to communicate and assist with the public. All Village residents, businesses and customers are encouraged to communicate with Village staff either by E-mail and/or telephone (561.965.4010). Village contact information may be found on the Village’s website – www.vpsfl.org.

*The Village will continue to monitor the COVID-19 situation and we will evaluate all of our future public events and meetings as more information is presented. Thus, this timetable may be amended/updated and additional events/programs/meetings may be postponed or canceled.* 

We thank you for your understanding and patience during this difficult time. We will continue to monitor the situation and take necessary action to provide the help to protect our community and employees.

For any updates, please visit our website at www.vpsfl.org and please continue to check our COVID-19 page for continuous updates.

___________________________

 

The Village of Palm Springs reminds everyone that the Florida Department of Health has established a dedicated COVID-19 (coronavirus) call center at 1.866.779.6121 that is available 24 hours a day seven days a week, as well as a dedicated E-mail address at COVID-19@flhealth.gov, which the public can use for questions or clarifications on issues related to the coronavirus.

For additional information regarding coronavirus, please visit: www.cdc.gov/coronavirus or www.floridahealth.gov.

___________________________

 

Contact:        Ashley Saingilus, Senior Administrative Manager

Department:  Village Manager’s Office

Telephone:    561.434.5081

E-mail:          asaingilus@vpsfl.org

Date:            Wednesday, March 18, 2020

PRESS RELEASE - COVID-19 UPDATE

Village of Palm Springs

Friday, March 13, 2020

______________________________________________________________

The Village of Palm Springs is coordinating with all of our community partners while closely monitoring the COVID-19 situation for our area. Village staff is continuously assessing and adapting emergency plans for COVID-19 and is implementing mitigation strategies to slow the transmission of the disease, in particular to protect individuals who have an increased risk for severe illness, including the elderly and those with underlying health conditions, as well as the healthcare of critical infrastructure workforces.

In an abundance of caution, effective immediately all special events, performances, programs, classes, athletics, clinics, rentals, camps and non-required/essential meetings have been postponed or canceled through Sunday, March 29th, 2020. 

Additionally, the Village Library will be limited to providing only book and video checkout (computer service and all video/technology services will be suspended during this time period). Patrons are encouraged to utilize the E-book opportunities that are available within the Library’s page on the Village’s website – www.vpsfl.org.

The Public Service Department – Utilities is requesting all customers to utilize our on-line payment system (visit www.vpsfl.org) and/or the drop-box (located on the west side of Village Hall) for all utility payments during this time period. The Village will not be assessing any late fees during this time period.

All solid waste, recycling, vegetation and bulk pick-up is planned to continue on its normal schedule during this time period.

The Police Department will be implementing Enhanced 911 protocols to screen our dispatched calls and will also temporarily suspend citizen fingerprinting and child safety seat installation at the Police Department until after Sunday, March 29th, 2020.

The Village intends to maintain regular working schedules during this time period and Village staff will be available to communicate and assist with the public. All Village residents, businesses and customers are encouraged to communicate with Village staff either by E-mail and/or telephone (561.965.4010). Village contact information may be found on the Village’s website – www.vpsfl.org.

*The Village will continue to monitor the COVID-19 situation and we will evaluate all of our future public events and meetings as more information is presented. Thus, this timetable may be amended/updated and additional events/programs/meetings may be postponed or canceled.*

___________________________


The Village of Palm Springs reminds everyone that the Florida Department of Health has established a dedicated COVID-19 (coronavirus) call center at 1.866.779.6121 that is available 24 hours a day seven days a week, as well as a dedicated E-mail address at COVID-19@flhealth.gov, which the public can use for questions or clarifications on issues related to the coronavirus.

For additional information regarding coronavirus, please visit: www.cdc.gov/coronavirus or www.floridahealth.gov.

___________________________

Any questions regarding Parks and Recreation Services, Events, Activities or Programs, please contact our Parks and Recreation Department at 561.964.8820.

Should you have any questions regarding your garbage, water and/or sewer service, please contact our Public Service Department at 561.965.5770 or for utility related emergencies please call 561.635.4535.

 For all building and permitting related questions and/or information, please contact the Planning, Zoning & Building Department at 561.965.4016.

For all Police Emergencies call 911. For all other non-Emergencies and/or police inquiries, please contact our Police Department at 561.968.8243.

___________________________


Contact:         Ashley Saingilus, Senior Administrative Manager

Department:  Village Manager’s Office

Telephone:    561.434.5081

E-mail:           asaingilus@vpsfl.org

Date:             Friday, March 13, 2020