Show All Answers

1. When is my utility bill due?

Your utility bill is due upon receipt. A $15.00 late fee will be assessed to your account if the total amount due is not paid in full by the 8th day of every month.

2. Where can I make a payment after business hours?

We have a permanent drop-off box located near the utilities drive-thru window which may be accessed 24 hours a day. The drop box is emptied once per day and will be processed the next business day with the exception of the 8th of the month the box is emptied at 5:00 pm and processed the same day. You can also make a payment online using a valid credit card.

3. If my water has been disconnected who do I contact?

If your water has been disconnected please contact the Utilities Office at (561) 965-5770. If service has been disconnected due to non-payment a $60.00 re-connection fee will be assessed along with full payment of the total balance due to have the water services restored.

4. Who do I call to report a water break or sewer back up?

During normal business hours (M-F 8am to 5pm), please contact the Utilities office at (561) 965-5770 to report a water break or sewer issues. After normal business hours please call (561) 635-4535 - this line is only for water breaks or sewer issues. Report a water line break form